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Customs Clearance Agent – Import Export Specialists
Customs Clearance
Customs Clearance Agent - Import Export Specialists
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  • About us
  • What we do
  • Services
  • How we work
  • Clients
  • News
  • Contact

Cookie Policy (EU)

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  2. Cookie Policy (EU)

This Cookie Policy was last updated on 25 June 2021 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://customsagent.ie (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

WooCommerce

Statistics

Usage

We use WooCommerce for webshop management.

Sharing data

This data is not shared with third parties.

Statistics

Name
History.store
Expiration
Function
Store last visit

WordPress

Functional

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
session
Function
Store logged in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID

The7 Theme

Functional

Usage

We use The7 Theme for website design.

Sharing data

This data is not shared with third parties.

Functional

Name
the7-options-preview-url
Expiration
Function

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
none
Function
Read user IP address

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display.

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Expiration
none
Function
Read user IP address

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
WP_DATA_USER_2
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
cmplz_choice
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
_ga_KNGD583CTJ
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Melissa Carroll
2 St Particks Avenue
Wicklow
Co Wicklow
Republic of Ireland
Ireland
Website: https://customsagent.ie
Email: info@ex.comcustomsagent.ie
Phone number: + 353 404 32171

This Cookie Policy was synchronised with cookiedatabase.org on 25 June 2021.

 

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    + 353 86 2448753 (Out of Hours)
  • MAIN OFFICE ADDRESS
    Saint Patricks Avenue, Wicklow. Ireland
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  • PRIVACY
    Privacy Policy
Testimonials

We at CMG Training have worked with Melissa from www.customsagent.ie for several of our training courses.  Melissa’s expertise and comprehensive knowledge of customs regulations and procedures ensures course attendees get access to a wide range of practical experiences.   Her engaging and clear training style makes for a very interactive practical training day.  Melissa’s courses equip attendees with the confidence needed to navigate the complexities of customs operations.  We would highly recommend Melissa and she has been a pleasure to work with.

CMG
Sarah FlynnContent Director at CMG Training

Since 2020 I have had the pleasure of getting Melissa’s advice and wisdom on many topics, from really complex issues around the declaration and movement of goods globally to hospitality and health & safety, not only for me but for many of the delegates on our courses.

Melissa is right up there as a really professional person who has never failed us, and I am delighted to endorse her in expanding her business

Talent-pool
Cosmo MellonDirector

The Farm Tractor & Machinery Traders Association have used Melissa for both training and import/export queries. Melissa provides a highly professional service. For the training course we gave Melissa a simple brief and she took care of everything from that point. She constructed a course that was relevant and delivered it in a way that was interesting and made complex issues seem simple. As a trade association we tend to get contacted by our members when complex technical problems around import/export arise. Melissa is our go to person and her knowledge of the complex labyrinth of legislation and regulation is astonishing. On top of all that Melissa is just a really genuine and nice person.  We are very happy to recommend Melissa

FTMTA
Michael FarrellyExecutive Director

Copart Ireland uses the services of customsagent.ie and finds the experience flawless from the beginning to the end.  Melissa is very helpful and advises the best course of action with our imports. I would highly recommend using the service as it removes all the hassle and ensures no Customs delays, saving us time and money.

Copart Ireland
Copart Ireland

Because the haulage business can be very pressurised, unpredictable and generally out of normal working hours, we must have a Customs Agent we can rely on to get the goods we carry, through the ports. Customsagent.ie always goes the extra mile with the variety of consignments we carry and has proven this time and time again. It has been of great benefit to our business that they work along with us. We are always very comfortable in the knowledge that the Imports and Exports we carry will sail through and that our clients can continue with their livelihoods as normal.  

Conor GreeneManaging Director, Greene Heavy Haulage

As an International haulier for a wide and varied range of products for various Importers and Exporters throughout Ireland, we see many horror stories whereby goods are held up or seized at ports. Not once, in all the time that we have been using the services of customsagent.ie, has this happened. Melissa works her magic every time on Import/ENS/Export Declarations and PBNs in a most efficient and thorough manner. It is always a pleasure to recommend her to cross-border traders.

Bryan KaneDirector - Kane International Heavy Haulage

At Marc Salmon Plant Sales, we rely on importing High End goods and Agrigoods in order to keep our business up to date and viable. At the beginning of the year we were seriously concerned that our business would not survive Brexit. However, finding customsagent.ie got us right back on track. They put the time and effort needed to ensure we got the products to our sales area without any delays and all the while ensuring we are 100% audit compliant. Melissa always takes the time to familiarise herself with the wide range of our products along with commodity codes and any additions.

marc salmon
Marc SalmonDirector - Plant Sales
© Customs Agent 2021

Company number: 5405687Q

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