Testimonials:

We at CMG Training have worked with Melissa from www.customsagent.ie for several of our training courses.  Melissa’s expertise and comprehensive knowledge of customs regulations and procedures ensures course attendees get access to a wide range of practical experiences.   Her engaging and clear training style makes for a very interactive practical training day.  Melissa’s courses equip attendees with the confidence needed to navigate the complexities of customs operations.  We would highly recommend Melissa and she has been a pleasure to work with.

Since 2020 I have had the pleasure of getting Melissa’s advice and wisdom on many topics, from really complex issues around the declaration and movement of goods globally to hospitality and health & safety, not only for me but for many of the delegates on our courses.

Melissa is right up there as a really professional person who has never failed us, and I am delighted to endorse her in expanding her business

The Farm Tractor & Machinery Traders Association have used Melissa for both training and import/export queries. Melissa provides a highly professional service. For the training course we gave Melissa a simple brief and she took care of everything from that point. She constructed a course that was relevant and delivered it in a way that was interesting and made complex issues seem simple. As a trade association we tend to get contacted by our members when complex technical problems around import/export arise. Melissa is our go to person and her knowledge of the complex labyrinth of legislation and regulation is astonishing. On top of all that Melissa is just a really genuine and nice person.  We are very happy to recommend Melissa

Copart Ireland uses the services of customsagent.ie and finds the experience flawless from the beginning to the end.  Melissa is very helpful and advises the best course of action with our imports. I would highly recommend using the service as it removes all the hassle and ensures no Customs delays, saving us time and money.

Because the haulage business can be very pressurised, unpredictable and generally out of normal working hours, we must have a Customs Agent we can rely on to get the goods we carry, through the ports. Customsagent.ie always goes the extra mile with the variety of consignments we carry and has proven this time and time again. It has been of great benefit to our business that they work along with us. We are always very comfortable in the knowledge that the Imports and Exports we carry will sail through and that our clients can continue with their livelihoods as normal.  

As an International haulier for a wide and varied range of products for various Importers and Exporters throughout Ireland, we see many horror stories whereby goods are held up or seized at ports. Not once, in all the time that we have been using the services of customsagent.ie, has this happened. Melissa works her magic every time on Import/ENS/Export Declarations and PBNs in a most efficient and thorough manner. It is always a pleasure to recommend her to cross-border traders.

At Marc Salmon Plant Sales, we rely on importing High End goods and Agrigoods in order to keep our business up to date and viable. At the beginning of the year we were seriously concerned that our business would not survive Brexit. However, finding customsagent.ie got us right back on track. They put the time and effort needed to ensure we got the products to our sales area without any delays and all the while ensuring we are 100% audit compliant. Melissa always takes the time to familiarise herself with the wide range of our products along with commodity codes and any additions.

We have found ourselves relying on customsagent.ie since the beginning of 2021. Not only have we called upon them for advice on Transfer of Residence but also with the regard to export of bespoke furniture. Melissa is highly skilled with any issues we have encountered and always goes the extra mile when we need it. It is a great comfort to know she is always there to give sound advice and direction.

At Lucas Plant Sales we rely on importing a high volume of wide and varied construction equipment to supply throughout Ireland.  We simply must have a reliable and efficient service from our Customs Agent. So whichever Freight Forwarders we use, we insist that customsagent.ie is across our imports and exports. We know that any complications with regard to our lengthy paperwork, specific products and types of travel routes will always be understood, sorted easily and the goods will be Green Routed to our door. 

At the beginning of 2021, we at O’Sullivan’s Tractor Garage. Listowel, tried using another company for imports.  This involved an upfront fee, further costs per declaration and a huge amount of our own time as we still needed to complete the declarations ourselves.  We were forced to the point where we were no longer in a position to continue our Import business. The recommendation of customsagent.ie to complete the declarations and CHEDPPs on our behalf, was a Godsend. Not only are we secure in the knowledge that we are in a very safe pair of hands but the extra time and effort delivered in a personal and professional manner has been priceless. We are no longer afraid to import our tractors. Melissa’s honest approach has built our confidence so that our profits are back to where they were whilst we rest assured that we are audit compliant.