The Farm Tractor & Machinery Traders Association have used Melissa for both training and import/export queries. Melissa provides a highly professional service. For the training course we gave Melissa a simple brief and she took care of everything from that point. She constructed a course that was relevant and delivered it in a way that was interesting and made complex issues seem simple. As a trade association we tend to get contacted by our members when complex technical problems around import/export arise. Melissa is our go to person and her knowledge of the complex labyrinth of legislation and regulation is astonishing. On top of all that Melissa is just a really genuine and nice person.  We are very happy to recommend Melissa